Terms and Conditions
All trademarks, service marks and trade names of ElliottBermanTextiles.com used in the site are trademarks or registered trademarks of Elliott Berman Textiles.
As we stand by our products, Elliott Berman Textiles guarantee the on-time delivery as well. We want our costumers to be satisfied with the quality and color of the fabrics they order. If you are not sure about the fabric you like (color, quality, etc), we strongly recommend requesting a swatch of the required fabric. As it is mentioned in Sample Department, up-to-5 swatches request is complementary.
All orders are processed within 1-2 business days after the order is placed (Annual Sale and other major sale periods of time are excluded). If your order has to be adjusted (yardage increase/decrease, change of an item), please, contact us within 24 hours after the order is placed (email with the reference to your order number is recommended) and before the fabrics are cut.
If you are a wholesale buyer, please contact us at 212.764.0180, send us a fax at 212.764.0241 or an email to email@example.com to discuss your purchasing in detail.
The products we offer are always of the highest quality and
we take special care to ensure prompt and accurate delivery of your order.
If for any reason you are not satisfied with your purchase, please return the
item or uncut fabric within 15 days for full replacement or credit of
your purchase price.
Please note that we will refund shipping costs only if the return is a result of our error. We encourage you to make your returns as quickly as possible to help assure replacement as fabric availability may be limited.
We guarantee our costumers' information will not be sold, distributed or used against them. Please, update all the information regarding your shipping address, billing address or credit card.
We appreciate your business and hope to continue our business relationship with you.
* Any picture will be removed immediately if not considered to belong to Elliott Berman Textiles and claimed by another individual or company.